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Bomgar Review |
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 Bomgars remote PC access software allows you to gain access to any computer anytime, anywhere in generally less than ten seconds. This remote desktop access will help ramp up productivity since you will be able to respond immediately to customer, administrative, and marketing needs within seconds, even when you are working offsite. Bomgar supports not only Windows and Windows Mobile but also Linux and Mac, can connect through firewalls, has no pre-installed client, and can support unattended or attended computers at anytime. |
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Features & Pricing :  |
With Bomgar remote PC access software, you will have absolutely no monthly fees since you will actually own, rather than rent, this service, which is why the Bomgar Box starts at around $2,000 for a license. Bomgar is a firm believer that owning is better than renting, to allow users more control over their personal and sensitive business data. In an effort to allow potential users a way to become accustomed to Bomgar, a free 7-day trial is available for new users.
Bomgar offers an extensive array of features to make remote control access of any PC secure, simple, and almost immediate. The Bomgar remote control access supports Mac, Linux, Windows, and Windows Mobile devices and works with either screen sharing or command line interfaces. Users will be able to access unattended systems with Bomgar’s use of Jump Technology. Furthermore, in addition to English, Bomgar is able to localize in Italian, German, Spanish, French, and Japanese, which is something many other remote PC access software cannot do. Bomgar’s software can also handle multiple sessions at the same time, reboot remote computers, and reconnect automatically. |
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Security & Reliability : |
Bomgar is serious about the security of your personal and private information, so users may relax just a little. The system makes use of 256-bit AES SSL encryption and features onsite, appliance-based deployment. Furthermore, Bomgar keeps extensive logs and video recordings of support sessions, offers granular management of support rep privileges, and set group policies for managing permissions. Your information remains safe through multiple authentication layers and strong encryptions throughout.
The Bomgar system is not only extremely secure, but very reliable as well. The Bomgar software system will be able to automatically pull the computer’s system immediately for a quick diagnosis when problems occur which makes the time spent on troubleshooting and customer support almost nil. |
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Support : |
With Bomgar, customers and potential clients enjoy top quality customer service. Customer service representatives are available Monday through Friday from 8:00-5:00 PM CST and are readily able to assist customers through general email, regional email, and direct phone calls. Bomgar also offers an extensive knowledge base online through which users may search for answers to their questions as well as a support documentation section. |
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Summary : |
Bomgar remote PC access software allows professional and personal users to access their PCs from a remote location quickly, securely, and efficiently. Use of the Bomgar remote access software can help businesses, regardless of size, lower support costs, enable continual service and productivity improvement, and increase first call resolution rates among clients. With Bomgar, users not only are able to access their computers remotely, they own the software that allows for this making it even more streamlined than renting from other providers.
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