Cross Review

Cross offers a beautiful selection of pens, stationary and accessories for the astute business person. Pens, pen and pencil sets, wallets, watches, laptop bags, cufflinks and more. The items really are fine quality that shows class in design and the best of materials. The items offered range from beautiful notebooks that start at around $20 through the pen and pencil and desktop sets from $60-$3,000 to quality watches in the $95-$350 range. Cross offers the usual payment options at checkout.

I found the Cross site very easy to navigate. Their product pictures are clear and they give a good detailed description of each product. You can search or browse through clearly marked categories or use the gift ideas and special offer pages. Cross’s policy details are also clearly stated on the site including options of where to purchase outside the USA, warranty information customer service.

One thing I really liked about shopping with Cross is their engraving and gift wrapping service. Cross also offer an imprinting service for their leather goods. I found this a real bonus when selecting business gifts as there was no need for separate handling with another company. While they do charge for delivery it is not excessive. Cross offers several shipping options for a choice of delivery times. Cross also makes it easy to use their gift certificates for online shopping.

Cross offer very good customer service. They can be contacted at physical addresses for stores, by e-mail and by phone. The representative I spoke with was very helpful when discussing engraving for the gifts I had chosen.

Cross is a Verisign secured site. This means you can be sure that you are dealing with exactly who the company says they are. They use SSL technology to ensure privacy of details. Cross also offers the option of registering an account with them as a regular customer making shopping with them faster and convenient.