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Austads Golf Review |
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Austads began with a partnership between Jack Nicklaus and Oscar Austad in 1963. The company started out as a mail order business, and continues to be operated as such today. However, Austads now sells much of their merchandise from the company website as well as through a number of brick and mortar stores located throughout the Midwest region. The overall philosophy of the company lends itself well to Internet shopping, which may be why we like this place as an online shopping option for golf enthusiasts across the globe.
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Overall Selection :  |
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Customers who shop at Austads will be pleased to see an extensive product selection and wide price range on merchandise. We like the fact that this online retailer stocks all the major golf manufacturers to give golfers the best choice in clubs, balls, bags and accessories. When you search on the brands available through Austads, you find literally dozens of companies represented. The outlet page also offers a huge range of merchandise – all at reduced prices. |
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Ease of Use : |
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This website is designed with customers in mind, with information that is easy to find and plenty of navigation options to help you find specific merchandise quickly and easily. We especially like the ability to sort merchandise by brand name and price, as well as through merchandise categories. Products are featured in full color photos and a variety of views to give customers an accurate idea of each item. We also appreciate the product descriptions that go into vivid details, as well as the user reviews that provide insight into whether the items have worked well for others. |
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Other Features : |
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Austads offers a triple guarantee on all purchases. First, the company promises to match prices on the Internet, to assure customer they are getting the lowest price possible on purchases. Next, Austads provides a playability guarantee, which states if a new club doesn't improve your game, they will provide an exchange or store credit on your purchase. Finally, Austads has a guarantee of quality on all the merchandise they sell, so customers can rest assured they will get the best possible value on Austads purchases
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Customer Service : |
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Austads is all about service, whether it is to provide recommendations for products or find out the status of an outstanding order. Customers can contact Austads during regular business hours through email or their toll-free number. A South Dakota address is also available for customers who want to contact the company by mail. |
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Security and Reliability : |
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Austads is Bizrate.com customer certified and was awarded the Bizrate Circle of Excellence in 2008. Customers worried about their personal and financial information will be happy to know that the Austads website is protected by Thawte and is Security Metrics PCI certified. Austads also pledges not to share any personal or financial information from customers with any other businesses. |
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Summary : |
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Austads has a long history of providing quality merchandise and top notch service to golf enthusiasts of all ages and skill levels. When someone has been in business as long as Austads has, you have to figure they are doing something right. One visit to their website will show you this company puts customers first, which is why they have been one of the most successful golf retailers for the past few decades.
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