Saturday, February 04, 2012 12:00 AM


LiveHelper Review

"Bring your site alive" is the tagline of LiveHelper.com. Livehelper is just one of the many live chat support systems which are available as a business solution for companies today – but what sets them apart from the rest? How does the Livehelper live chat system bring your website alive? First up, here is a brief description of the services offered by LiveHelper.com. Livehelper is a customer service and sales tool which enables online users to instantly get in touch with a representative from your company via chat support. Today, almost no business will survive without a website because the Internet is the primary medium where potential and existing customers will search for information about your company. If they can instantly get in touch with your through live chat, that is even better. Read the review below to determine whether the Livehelper chat support system will suit your customer service and product support needs to a tee.

Features & Pricing :

So what are the features offered by LiveHelper.com? Take a look at this extensive list: • Advanced Sales Tools and Actions • Basic Stats • Chat Transcripts • Co-Browse/Follow • Customizable Button with Status • Customizable Interface • E-mail Signature • E-commerce and Traffic Stats • Form Sharing • Groups • Hyperlinks and Images • HTTP Remote Control • Operator-to-Operator Chat • Operator Conference • Preset HTML • Push Pages • Pull and Live Interaction • Preset Text Messages • Real Time Traffic Monitoring • Real Time Spell Check • Remote Illustration • Support Schedule • Text Chat • Transfer • Typing Indicator • Voice Chat • Visitor Profile and Info • Web-based Administration Now, when it comes to the pricing, Livehelper offers three packages: the Basic, Professional and Corporate. The Basic package costs $14.95 per month. The Professional is priced at $39.95, while the Corporate package is for $99.95 per month. Not all features are included with these packages – and there is an additional cost if you decide to take advantage of one particular feature. For example, if you have the corporate package and you want to have the e-commerce and traffic state feature, you need to pay an additional $100 per month.

Ease of Use :

When looking for a live chat support system, you should first determine if the software is user-friendly or not. When you visit LiveHelper.com, you will see that the customizable options that they have are all user-friendly. They’re loads of fun for the operator and the online user, too. For example, there is a customizable interface or 'skin' that you can use which is similar to the ones seen in social networking sites. Pretty much every option of the Livehelper chat support software is customizable.

Ease of Set Up :

Ease of setup is another critical aspect of live chat support softwares like Livehelper. When you take advantage of their services, your online visitors simply need to click a Live Help button which is connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.

Support :

Based from the online reviews and actual user experience, LiveHelper.com offers excellent customer service and technical support for their subscribers.

Summary :

Generally, LiveHelper.com is one of the best – if not the most cost-effective – live chat support systems available in the market today. Starting from the customizable features, to the user-friendly interface – Liveehelper has everything that a chat operator can possibly ask for. There is not doubt that when you use the Livehelper chat support option, the slightly high price is made up for in efficiency and real value for your money – and it is really bound to make your website alive.

LiveHelper WebSite  ( http://www.livehelper.com )

Above is our review of LiveHelper, we have many more reviews of related products. Look to the left navigation bar for a list of all our reviews in this category.

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