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ProvideSupport Review |
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ProvideSupport is a website which offers the Provide Support Live Chat System. When you first visit their official website, the taglines that you will read are: "Empowering customer service" and "Live chat software as a sensible e-commerce tool". True enough, in today's business environment, convenience and instant access is the name of the game. No matter which type of industry it is that you are engaged in – offering your clients and customers with 100% level of satisfaction in terms of technical or customer service support gives you an edge over your competitors. This is the reason why it is important to consider getting the services of a live chat system provider such as ProvideSupport.com. ProvideSupport.com has been in business since August of 2003 and their primary goal is to help businesses improve their sales and customer service on the Internet. Read on to learn how the Provide Support Live Chat System measures up as the e-commerce tool that it claims to be. |
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Features & Pricing :  |
| First up, here is a list of the features that you will get to enjoy when you take advantage of the Provide Support Live Chat System: • Auto-changing Chat Icon • Customization and Branding • Canned Responses • Live Chat • Leave-a-Message E-form • Live Chat Link for Emails • Multilingual Support • Native Operator Console for Windows • Pre-chat Survey • "Party is typing" Notification • Real-Time Visitor Monitoring • Spell Checker • Web Page Push Next ProvideSupport offers three types of subscription packages: small business, corporate and enterprise accounts. The number of operators for these packages is 1, 3 and 10, respectively. Now, you have the option of going for a 1-month, 3-month, 6-month of 1-year subscription – and the price ranges from $15 to $396. |
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Ease of Use :  |
| The good thing about the Provide Support Live Chat System is that it is a web-based chat system solution. Unlike other live chat software systems which would require customers to install a sepa software on their computer – the web-based support system is perfect for those who are looking for quick answers about the product or service that you are offering as a company. |
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Ease of Set Up :  |
| If you would like to subscribe to the live chat system offered by ProvideSupport, all you need to do is create an account and follow the set-up instructions to install the chat button. You can even take advantage of the 10-day free trial offered by ProvideSupport.com so that you can try out the system for a limited time, at no costs, to see whether it fits what you are looking for in a live chat support system. |
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Support :  |
| If you would like to subscribe to the live chat system offered by ProvideSupport, all you need to do is create an account and follow the set-up instructions to install the chat button. You can even take advantage of the 10-day free trial offered by ProvideSupport so that you can try out the system for a limited time, at no costs, to see wheProvideSupport offers quick replies in a friendly and accommodating manner, in case you have any inquiries about the product or if you run into any problems using the software. ther it fits what you are looking for in a live chat support system. |
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Summary : |
| To sum it all up, ProvideSupport offers an overall excellent Provide Support Live Chat System. From the minute details such as spell checking, multitasking and monitoring capabilities of the software – you will see that the system has been well thought-out and efficiently designed. They even offer a 30-day money back guarantee if you are not fully satisfied with their system. More importantly, with the Provide Support Live Chat System, customers do not need to go through the hassles of installing a separate software just to get in touch with a representative from your company. All in all, the Provide Support Live Chat System is one of the best investments that you should seriously considering adding as an asset to your business. |
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