Books-A-Million Review

True to its name, books are the main and most popular products that Books-A-Million sells online ... tens of thousands of them. But that’s not all because Books-A-Million also sells a huge variety of “Magazines”; unique “Calendars”, based on fun and myriad other conceptual themes; and Books-A-Million “Gift Certificates - with face values ranging from $1 to $1000 - that can be purchased and used on the Books-A-Million site.

You can also purchase a “Millionaire’s Club” card from the Books-A-Million site and receive an additional 10% discount on all your book purchases, as a member of this exclusive, club. Books-A-Million site also has a “Bargain Books” department where they offer BIG discounts on popular book titles. The average prices that Books-A-Million offers on their overall range of books, is one of the cheapest online, which is one of the main reasons I buy my books from them.

As a premium, brand online bookstore, you can expect Books-A-Million to offer you a number of payment options, among them all major credit cards viz. American Express, Discover, MasterCard and Visa, as well as Checks and Money Orders.  

Each of my many visits to the Books-A-Million site has been rewarding. That’s because Books-A-Million has designed their site to make it one of the most responsive and easy-to-use bookstore sites online. If you’re searching for specific books, Books-A-Million has simplified the search process and made it far more convenient. So, you can search for a book by author, keyword, title, ISBN or subject. Books-A-Million also permits easy browsing of bestsellers and subjects and the convenience of narrowing down your search for books by their years of publication or by price range.

To the Books-A-Million customer service team, no book buyer is too large or small, and this is one of the most appealing attributes of Books-A-Million that I’ve found. Whether you’re inquiring about a book, a special offer, or simply wanting to know about the status of your order, the Books-A-Million customer service team will promptly answer you with clear details. To make it convenient for all book buyers, big or small, Books-A-Million has communication channels that include an online order form, email and telephone. You can expect the same high quality of customer service online as all physical stores of the wide Books-A-Million network offer.

Shipping within 24 hours of placing orders is what Books-A-Million is noted for. There are a number of delivery options you can avail of, however, the shipping charges for each option will depend on the number of books you purchase; the dollar value of your order; and the desired speed of delivery you specify. You can choose “next day” delivery; “2^nd day” delivery via air; or “standard ground transport” that has an estimate delivery time from 3 days to a week. Of, course, if your order value is $25 and above, Books-A-Million will ship your boos for free. In this case, allow for a period of 4 to 9 days to receive your order.

Books-A-Million has an attractive return policy. If for some valid reason you aren’t satisfied with the books/items you receive, you can return them and avail full refund (sans shipping costs), provided Books-A-Million is informed within 30 days from the date you receive your order.

The Books-A-Million site offers an impenetrable shield against access or misuse of your personal information i.e. name, credit card number, email and postal address, telephone, etc. They are able to do so with a cutting edge SSL, Secure Commerce Server that delivers military grade encryption for protecting all sensitive information. While credit card information is encoded with powerful encryption, all Books-A-Million employees and other authorized personnel involved in operating, maintaining, improving and repairing of Books-A-Million services are bound by ironclad contracts to ensure full protection of customer information at all times.