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Webex Review |
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 Webex.com is the leading on-line meeting and other on-demand collaborative applications service provider in the world today. Founded in 1996, it claims a 64% market share in on-line meeting solutions, servicing an average of 3.5 million people from its base of 28,000 clients every month. It is a member of the Cisco Systems group, which also made its mark as a telecommunication hardware systems provider. Its success is attributed to its policy of continuous discovery of innovative solutions, outstanding customer service support, utilization of world-class technologies, and implementation of state-of-the-art security and confidentiality. |
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Ease of Use :  |
Webex.com’s on-line meeting solutions are very user-friendly and easy to use. With a few clicks of the keyboard, one can immediately join in an on going meeting either as a passive or active participant. Its very useful interfaces allow high interactivity levels that emulate the experience of face-to-face real time sessions even though you could be thousands of kilometers away. From a simple one-on-one session to discuss a simple business concern, to an on-line lecture conducted from a school laboratory to several distance-learning students, all the way to a full-blown meeting with hundreds of representatives from all over the globe, Webex.com looks like the provider of choice. |
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Features :  |
Webex.com does not require downloading of large files of software. It follows a service bureau approach, wherein they host the service in their own servers and provide secure on-line meeting sessions for the public. As such, it will not be necessary to be in specific locations to participate in on-line meetings. It will only require a bit of patience in downloading small interface software on-line, making sure that you have an account to enter the virtual meeting area. Major features of the service include the ability to revise, write on, and highlight certain parts of the document being discussed. Another major feature is that you could actually save any and all changes to the original form of the document you were discussing. The most important feature of the service, however, is that you will only need a good Internet connection and a valid user ID. Regardless of where you are, you can join. |
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Speed and Reliability : |
Like any on-line session, the speed and reliability of the session is really dependent on the speed of Internet access and the number of participants. It is especially true when you need to discuss and review documents on-line. Reliability is a relative concept although speed and reliability are normal attributes of the Webex.com on-line collaboration service. |
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Pricing : |
There are several price packages that you can choose from, thanks to the continued availability of competition, which naturally regulates the prices. You can choose between packages ranging from 33-cents per minute, to a fixed monthly maintenance fee per user at about US$ 75 per person per month for chat all you want sessions.
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Support : |
Support is provided both on-line as well as via 1800 phone calls. If the query can wait an email can be sent.
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Summary : |
Webex.com provides a service that is needed by hundreds or thousands of people who need to keep in touch or make a final decision on. If you are looking for good quality, secure on-line meeting solutions.
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