|
Costume Craze Review |
|
Costume Craze has been in business for nearly a decade and offers a huge range of costumes in all sizes and styles. The company is one of the largest costume retailers on the Internet and solely conducts business online. Their mission is to provide their customers with exceptional service and prices and an overall pleasant online shopping experience. |
|
Features :  |
|
If you are looking for birthday party supplies or party favors, you won't find them at Costume Craze. However, if you are looking for a Junior Mints costume for your baby or a Sponge Bob outfit for your dog, you have come to the right place. This company offers one of the widest selections of costumes we have seen, from adorable infant ensembles to his-and-her sets for your next big costume party. You can also find costumes for your next community theatre project or the history play at your son's school. Costume Craze offers costumes from every period and style, and all your favorite television and movie character from the past and present. |
|
Ease of Use : |
|
The website is very colorful and easy to navigate, with plenty of categories on the scroll bar to choose from. There is also a search option so you can search by keyword. Costume Craze prominently displays all sales so you can easily find the current bargains. We enjoyed the fact that the website included a countdown to upcoming events, so you could be sure to order costumes for holidays and other celebrations well ahead of time. |
|
Customer Service : |
|
Costume Craze is strictly an online operation, so all communication is done from the customer's home. According to the website, Costume Craze has a support staff waiting to answer your questions and provide assistance. Customers can call the toll-free number during business hours or contact them by email or mail anytime. There is also a live chat feature available. |
|
Party Planning Resources : |
|
Because this retailer does not offer birthday party supplies, there is not any resources available for party planning, either. However, there is a newsletter customers can sign up for that will offer information about upcoming holidays as well as promotions and discounts on purchases. |
|
Delivery Options : |
|
Costume Craze ships all orders via UPS or USPS. In-stock orders are shipped out within two to three business days after the order is received. Customers can choose from standard delivery or overnight shipping for an additional charge. Currently, the website is offering a special discounted shipping rate on orders.
Costume Craze advertises a "worry-free" return policy, which means you can return items within 30 days of receiving them. If you return an item after that window, there is a 15% restocking fee. Customers are required to obtain a return authorization code before sending merchandise back and shipping charges are not refundable. |
|
Security & Reliability : |
|
Costume Craze is McAfee secure. |
|
Summary : |
|
While this is not the place for birthday party supplies, Costume Craze is a great online retailer for costumes of all kinds. The website offers a huge range of sizes and styles and there appear to be regular promotions to help customers save even more on their purchases. We think Costume Craze is a great choice for all your dress-up needs. |
|