Tuesday, May 22, 2012 12:00 AM
ONLINE PARTY GOODS STORES REVIEWS
1.
SHinDigz
2.
Celebrate Express
3.
Costume Craze
4.
Century Novelty
5.
Frank Bee Costume Centre
6.
Costume Discounters
7.
Hollywood Toys and Costumes
8.
Pretty Party Place.Com
9.
Birthday In A Box
10.
Ace Party Supplies
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Frank Bee Costume operates as a brick and mortar store in Bronx, New York, and has been open at that same location since 1957. The online store offers customers around the globe the ability to purchase the same top quality merchandise that has been in the stores for years. The company offers a wide line of costumes, accessories and special effects lighting, and they promise competitive pricing on all their wares.
Features :
While this online retailer isn't in the market of selling birthday party supplies (they have very few to choose from), they have a huge assortment of costumes that can add to the fun of any event. Frank Bee Costume also offers mascot costumes and ensembles for plus sizes, two rather unique offerings in the costume industry. Customers can also find props to round out their costumes or special effects lighting that makes the perfect addition to any party. While this retailer does offer a good variety of children's costumes (and a few for your favorite four-legged friends!), it does appear that Frank Bee Costume primarily caters to adults in terms of both their costumes and their party supplies.
Ease of Use :
The categories featured at the top and side bars of the website provide the user with plenty of flexibility in their shopping experience. The website is relatively easy to navigate, although some pages appear to still be under construction. We like that clearance and sale items are easy to find with their own separate category. There is also a keyword search mechanism that allows you to narrow your search quickly and efficiently.
Customer Service :
We were unable to access the Customer Care page on the website, which we assume contained contact information. The About Us page offered a toll-free number for customers to call, as well as a mailing address. We were unable to locate an email address for Frank Bee Costume and the website does not appear to have a live chat option.
Party Planning Resources :
While Frank Bee Costume does appear to offer a very limited inventory of party supplies, we did not find any tips or party planning resources on the company website.
Delivery Options :
We were unable to pull up any information about the shipping options for Frank Bee Costume. The web pages all clearly state, "All sales are final," so we are assuming that returns are not allowed. There was no information available on the Return Policy page.
Security & Reliability :
Frank Bee Costume is McAfee secure.
Summary :
Frank Bee Costume has a long history in its New York location. While there appears to be a few bugs in the company website at this point, customers can find a wide range of products at good prices. We particularly like the addition of mascot costumes and plus sizes that you cannot always find through other costume retailers. Sales merchandise is also available online. We recommend calling the company to find out about their shipping and return policies before ordering to ensure you know the rules before you put down any money.
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