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Hollywood Toys and Costumes Review |
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Hollywood Toys and Costumes is a venture by Bella Brands, a popular company offering toys, party supplies, gifts and costumes. Hollywood Toys and Costumes offers similar merchandise through their online store. The online merchandise is not associated with the brick and mortar store known by the same name in Hollywood, California, although the store is referenced on the website. According to the company website, Hollywood Toys and Costumes currently offers more than 15,000 costumes, props and party supplies. |
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Features :  |
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While some websites primarily offer costumes and others stock party supplies, Hollywood Toys and Costumes has both. In addition, the retailer includes toys and collectibles, particularly in regards to the entertainment industry. Hollywood Toys and Costumes has a wide line of party supplies for birthdays, holidays and other special events. While there are many collections appropriate for children, this online retailer appears to primarily cater to the adult party scene. Many of the lines seen here are somewhat unique and not the typical party ware offered on every other party website on the Internet. |
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Ease of Use :  |
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Although the scroll bar at the side of the screen offers a variety of merchandise categories, we found this website to be a little harder to navigate than others. This was particularly true for parents shopping for party ware for their children, since there did not appear to be a clear category for these supplies. The costume department was much easier to navigate, with many categories to choose from and costumes broken up between adults and kids. The website also offers a keyword search mechanism to make the shopping process a bit more efficient. |
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Customer Service : |
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While the brick and mortar store address is included on the customer care page, customers are encouraged to choose phone or online correspondence for questions and orders on the website. The online support staff can be reached by phone, email or traditional mail. The corporate office for the website is actually located in Nevada, rather than California. |
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Party Planning Resources :  |
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Although Hollywood Toys and Costumes does carry a wide line of party supplies, we were unable to find any party planning resources or tips on the website. |
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Delivery Options : |
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Orders are typically shipped from Hollywood Toys and Costumes within 24-48 hours after the order is placed. The retailer offers a range of shipping options, from economy shipping that takes 6-10 days, to next day shipping for a premium rate. Currently, the company is offering free economy shipping for orders over $75. Returns are accepted for 30 days after purchase with an authorization and original packing slip. Some items, such as wigs, stockings and masks, are not eligible for return. Shipping costs are not included with refund and a 20% restocking fee may apply to returns that don't meet company guidelines. |
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Security & Reliability : |
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Hollywood Toys and Costumes uses Secure Socket Layer (SSL) encrypting and credit card information is protected through Geotrust encryption. |
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Summary : |
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Hollywood Toys and Costumes offers a wide range of merchandise and is particularly good for adult events of all kinds. However, the company also offers a decent range of children's items, particularly in their costume inventory. The prices are decent and there are many markdowns to take advantage of. Overall, Hollywood Toys and Costumes gets our vote for an online retailer that offers an excellent range of party supplies and costumes.
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