dog.com Review

Just from the name itself; you guessed that this website is everything “dog”.  If you’re looking for a one-stop shop that features brand name pooch items, you’ve found the right place to shop.  The website has everything including many brands of pet food supplies, dog toys, pet grooming supplies, dog bedding, training and various other pet care supplies.  Dog.com makes ordering easy and accepts all major credit cards; as well as check by phone.

Each and every product at dog.com is explained with detailed descriptions and full color photographs.  However, the best shopping tool at dog.com is their review of each and every item by other buyers that have chose the item.  These descriptions and reviews are updated and often can help consumers in making a knowledgeable decision when they’re shopping.  Orders can be placed online or via the telephone; and the customer service staff at dog.com will be happy to answer additional questions and explain the products in detail.

All orders placed over $79 will receive free shipping from the dog.com warehouse to your front door.  Orders totaling less than $79 are based upon customer’s delivery choice and availability.  Therefore, you can choose ground shipping, priority shipping, or next day air.  All of these shipping prices are based upon weight and actual shipping charges.  Depending upon your choice of delivery; you’re items could arrive within 2-7 business days.  Most orders are however, processed within a 24 hour period of ordering.  The return policy at dog.com is similar to other online pet supply stores; the company offers return refunds for those items shipped back within 30 days of purchase.  The item must be in original packaging and unused.

Customer service representatives are available via telephone and Internet during office hours of Monday through Friday, 8am to 9pm EST and Saturday, 8:30am-5pm EST.  All inquiries are answered as quickly as possible by trained pet professionals.  The customer service representatives can help in answering questions, tracking orders, updating your account information, resetting passwords, and processing returns.

All information you share with dog.com is kept confidential and is never sold to any outside vender.  All personal information including credit card information is encrypted according to industry standards via SSL.  You’ll find secure ordering while placing your orders- simply look for the icons with this indication when putting in your credit card information.