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PetStore.com Review |
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Can you imagine walking into a pet store that features over 25,000 different products for your favorite animal’s needs and wants? Each and every time a customer signs onto the Internet and goes to the petstore.com website; they are entering one of the most top notch sites for online pet supplies. Regardless if you have a dog, cat, bird, reptile, or shopping for your beautiful aquarium- petstore.com has products that range the gamete to fit your every need. |
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Overall Selection :  |
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Petstore.com has a wide selection of products that keep your pet healthy and happy for their lifetime. The company specializes in bringing commonly used items to the pet owner at discounted prices; however, you will be happy to know the company also features many unique and hard to find items on their web pages. Just to name a few of the many categories you can shop at petstore.com; there is grooming supplies for your pet, various food and nutritional products available, pet beds and sanitation products, training and educational materials available. |
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Ease of Use : |
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Each and every item on the petstore.com website is detailed with full color photographs, descriptions, and customer reviews. For those that want to just glance at products, you can shop pages after pages; simply click on the icon labeled “view options” for a more detailed account of the actual item with pricing. You can also shop by a specific brand that you may want or like. Ordering is simple because the company accepts various forms of payment including all major credit cards, Bill Me Later, and PayPal. |
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Delivery Options & Return Policy : |
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Affordability is the main concept when it comes to shopping at petstore.com; all shipping is one flat rate- just $5.99 and free for all orders with a total of $75 or more. If you plan on shopping for your pet and just buying a few things or stocking up on the months ahead; you pay the same great low shipping price and never have to actually leave your home. Another great fact about shopping with petstore.com; currently 97% of all orders are shipping the same day the order is placed- that mean fast, fast, fast arrival to your doorstep. Returns aren’t a hassle at all when you shop at petstore.com; all items returned must be in the original packaging and unused. If for some reason you order an item and there is a problem with the quality of that item; you simply contact petstore.com’s customer service team. |
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Customer Service : |
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The customer service team is available to answer questions and comments online and over the telephone; office hours are 7am to 6pm PST. All questions emailed are answered as quickly as possible. Petstore.com also features another great customer service tool, their online forums dedicated to the pet lovers and professionals answering questions for these pet lovers. Petstore.com actually hires trained professionals in the pet world to help answer questions that their consumers may have- it’s one customer service feature that makes petstore.com stand alone in comparison. |
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Security and Reliability :  |
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All credit card information is secured online at petstore.com by the utilization of SSL; a highly encrypted software program that is part of an industry standard for online merchants. You can visually see these secure and reliable means of protection of their website by viewing the lock at the payment phase of your order. All other information including your address and email are used for the sole purpose of purchasing at petstore.com and are never sold to outside companies. |
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Summary : |
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Petstore.com is one of the most commonly used online pet stores for several reasons; one, they offer great items that every pet owner needs; two, they offer these items at a tremendous savings and only charge a flat rate for shipping, and third; they know that speedy service and customer satisfaction is just as important as price- that’s why they keep trying to improve their already incredible record of 97% same day shipping- each and every day. |
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