SitStay Review

The website Sitstay.com is a specialized pet store for dog owners.  Sitstay.com features items that are safe and healthy for your pet.  The company tests products to ensure no dog will be harmed when using the products they sell.  Sitstay.com has various products from healthy foods and supplements to chew toys, and training aids.  The store also features a monthly magazine, blogs and forums at no charge for those that just want to visit, ask questions, or just talk about their cuddly pet at no charge. 

For those wanting to shop, you’ll find a very easy navigable website with headings for current specials, discounted and closeout items; as well as, new products to the website and customer top picks.  Each and every item on the sitstay.com website is displayed in full color with the ability to enlarge the photo for added visibility.  Prices and descriptions, as well as, photos are clear and precise- no room for error.

One of the coolest options offered to customers at sitstay.com is their SitStay Replay option for buying and shipping.  Basically customers are given a 10% discount on purchases and a 50% discount on shipping when they set up the “replay” option.  If you’re buying the same items monthly, bi-monthly, or even more frequent; sitstay.com will set up an ongoing delivery system for those items.  For all other purchases, sitstay.com ships within 2-3 business days of placing your order.  Shipping rates are determined by actual weight of package and zip code; no handling fees are added.  All orders over $75 will ship at no charge to the customer.  Sitstay.com uses UPS to ship all orders and faster shipping options are available at additional charges.  All returns should be done within 60 days of the shipping invoice date and must be in the original packaging, unused.  Detailed instructions can be found on the website.

The fastest means for asking questions or talking with customer service at sitstay.com is via Live Chat or email; however, there is a toll free number available during office hours of 9am to 4pm CST.  It’s important to note that the SitStay website prefers customers to chat live or via email to avoid long wait times.  As well, online orders are processed first; telephone orders are processed last.

Sitstay.com utilizes firewall protection and SSL encryption to ensure all personal information is never leaked or seen by anyone other than those processing your order.  Sitstay.com offers payment via all major credit cards and through PayPal, one of the most secured sites when buying online products.  The company also never sells your information to anyone; it stays protected and secure in the sitstay.com servers at all times.