Thursday, August 21, 2008 12:00 AM

TaxAct Review

TaxAct provides several tax preparation options.  You can use the online options or opt for the download versions.  Filing your federal income taxes is free unless you need the Deluxe program that offers additional help and guidance.  Customers of TaxAct benefit from a safe and secure way to prepare and file their taxes.  Using TaxAct, you can find the deductions for which you qualify with ease.  Customer support is available for everyone.

Overall Features :

Features vary depending upon the services you use.  The free Basic Plan and the Deluxe Plan only allow you to prepare your federal income taxes.  You can opt to prepare both state and federal taxes using the Ultimate Plan.  Those using the Free Basic Plan receive free customer support via email, a fast and easy way to prepare taxes, free e-filing and the ability to print their return for free as well.  Customers of the other two plans also receive free email support along with telephone support.  All three plans offer a safe and secure way to maximize tax refunds and prepare them without error.

Speed & Ease Of Use :

TaxAct provides a fast and easy way to prepare and file your income tax returns.  They walk you through the steps to ensure you get the best refund and that your returns are prepared accurately.  You do not need to spend a long time sitting at the computer in order to complete your tax returns, as the whole process is simple and fast.

 

Pricing :

There is no cost to prepare your Federal Income Tax Returns if you do not need the Deluxe plan, which offers additional help.  You can prepare, print and file your federal taxes for free whether you use the online version or the download version.  If you need help and imports, you can upgrade to the Deluxe Online Version for only $9.95.  The downloadable version is $12.95.  The third tax package allows you to prepare both your federal and your state tax returns. The online version is only $16.95, which is cheaper than many other tax preparation services online.  For $19.95, you can opt for the downloadable version. 

Customer Support :

All TaxAct customers receive email support.  They have a separate email for different types of questions such as sales questions and technical questions.  Users of the paid packages also receive the option of telephone support.  They also provide a comprehensive support section with FAQ’s, information about tax forms and other resources.  You can even find links to use to check your refund status. 

Summary :

TaxAct provides three simple ways to prepare your taxes.  Their packages are easy to use and if you get stuck you can access their comprehensive help page or even contact customer support.  The tax preparation packages are very cost effective and well worth the money. 


TaxAct WebSite  ( http://www.taxact.com/ )

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