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Planet Shoes Review |
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This lifestyle shoe retailer is located in Waltham, Massachusetts and is “dedicated to selling comfortable, stylish, well made shoes at value prices.” www.planetshoes.com
has been selling shoes online since 2001 and in 2007 and 2008 they were recognized by Ink 500 as one of the fastest growing private companies in the United States.
The company calls itself “eco-logical” and is the first in the industry to provide Carbon Free Shipping. There is a small charge for this service – from $1.01 to $1.75 depending on the size of the order – and the company donates 100 percent to Carbonfund.org.
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Overall Selection :  |
Planet shoes carries a full line of famous brands that are known for their style as well as comfort levels including Birkenstock, Sam and Libby, MBT, Earth Spirit and Sperry Top Siders, to name a few.
You can search for men’s women’s and kid’s shoes by brand, style, or size. And you can really save – up to 80 percent off – at the Planet Outlet. |
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Ease of Use : |
| You can place your order easily online, or if you prefer to have a little help, customer service representatives are happy to guide you, answer questions and provide follow up on your order after it has been placed. |
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Other Features : |
| Planet shoes offers free shipping by UPS ground on all orders over $49. Additional extras on this site that make it more fun and interactive are Planet Club, where you can sign up for advance notices of sales, discounts and new product lines; the company blog, which lets you in on eco-friendly tips and initiatives; and Planet People, where you can find out what style shoes celebrities are wearing and find out how you can get them. |
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Guarantee & Return Policy : |
| Three different guarantees here: 100 percent in-stock guarantee, 100 percent price guarantee, and 100 percent satisfaction guarantee. If the company does not have your merchandise in stock, they will issue you a 20 percent coupon good for your entire order. They will match the price of any of their products if you find the same item for less at another online shoe site, and if you are not completely satisfied with your order, you can return it within 90 days for a full refund or exchange. Shipping for returns is free as well. |
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Customer Service : |
| This site has an A+ rating from the Better Business Bureau and is dedicated to providing “great customer service and a warm friendly attitude.” Customer service reps are available by phone toll free 7 days a week. You can leave a message at the Live Chat number if there is no one available to take your call. |
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Security & Reliability :  |
| Planetshoes.com uses a 128-bit SSL encryption and holds a McAffee Secure Certification and is protected by Security Metris for Identity Theft. |
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Summary : |
| You can feel that this company really does support their customers’ “needs, beliefs and lifestyles.” Wouldn’t it be great if all of the businesses that you had to deal with felt this way? And the commitment that PlanetShoes.com has towards helping the environment is embraced by innovative thinking and backed up by actions. |
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