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Sunglass Hut Review |
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 Sunglass Hut is part of Luxottica, and is consider one of the leaders in sunglasses and has stores all over the world. The web site is very nice and the product photography is exquisite and their choice of lighting and background really makes the sunglasses look great. They also have interesting sections on styles, including news on the current hottest trends in sunglasses.
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Overall Selection :  |
Sunglass Hut offers DKNY, Prada, and Versace among the more than thirty designer brands that it carries. The prices range from just under $200 to over $700, however some of the higher priced sunglasses are only available in stores. Sunglass Hut only accepts credit cards for its online purchases, and these are American Express, Visa, MasterCard, Discover and JCB, and the customer is billed when the order ships from their fulfillment center.
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Ease of Use :  |
Sunglass Hut web site is fairly easy to navigate. Shoppers can browse by brand, color, feature, style, and material. They can also shop by designer brand and by price. The product photos are beautiful, with the sunglasses set against a white background, so the frames stand out and it is easy to see the detail. Sunglass Hut provides a detail product description, alternate colors, and frames that are similar. They also include customer ratings and reviews on the product page, which helps when shopping.
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Other Features : |
Sunglass Hut has several special sections where shoppers can learn about current styles and trends, and gift suggestions. They offer gift cards, which at this time can be used at all their stores, and in the future can be used online. Sunglass Hut also offers complimentary fittings and adjustments, in-store cleaning, and can accommodate special orders. They also have information on proper sunglass care on the site.
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Customer Service : |
Sunglass Hut has a customer contact page, one for US orders and the other for International orders, where they list their toll free and fax number and have an email form for customer comments or questions. They have a stated policy for returns and exchanges, and they only accept returned items at their regular stores. Their return policy is fair, allowing for ninety days with proof of purchase; however this does not apply to frames sold as “imperfect”.
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Security and Reliability : |
Sunglass Hut promises guaranteed products and easy, hassle free returns, however there are time limits for returning incorrect items or items damaged during shipping. Online orders are protected with SSL technology and they promise secure shopping. They do collect emails for promotional reasons and offer customer a way to opt out of receiving future email communication, and information they collect may be shared with the other companies of Luxottica.
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Summary : |
Sunglass Hut certainly has a very nice site with beautiful photos of the sunglasses that really highlight their looks. They offer many services, however some are only available in their stationary stores. Sunglass Hut has a good selection and services and should be a good place to buy designer sunglasses.
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